Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs
Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers
Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration
Architect Complex Ecosystems: Lead technical discovery and solution design for multi-entity, global enterprises with complex tax and regulatory requirements
Provide white glove treatment to our largest accounts, working collaboratively across Sales, Success & Product
Contribute to public and internal documentation
Support and empower Account Executives on customer calls to help win new business
Work with Customer Success Managers to help our customers onboard and launch smoothly
Play a role in product development, by communicating issues and feature requests to the Product and Engineering teams

Excellent web technologies experience including HTML, CSS and JavaScript
Experience using and integrating APIs
Strong interpersonal and customer management skills in a customer-facing role
Ability to discuss technical concepts with both technical and non-technical audiences
Understanding of the online payments infrastructure, ideally with experience within this world.

Senior Solutions Engineer

Key skills