Drive regional sell-out target achievement and LFL growth across MW stores.
Lead improvement of CR%, UPT, ATV, and other core retail KPIs.
Conduct structured weekly and monthly business reviews with Area Managers and customer stakeholders.
Identify performance gaps and implement corrective action plans to support sustainable sales growth.
Monitor key profitability drivers including inventory productivity, markdown efficiency, staffing efficiency, and operational cost indicators.
Partner with customers to improve stock turns, reduce aged inventory, and enhance sell-through quality.
Provide actionable recommendations that support customers in improving gross margin and operational efficiency.
Ensure flawless execution of brand standards, operational SOPs, and retail initiatives.
Build strong and trust-based partnerships with customer branch management and key store leaders.

Minimum 8–10 years of retail operations experience within multinational retail brands.
Minimum 3–5 years in regional leadership role managing managers.
Strong commercial acumen with solid understanding of profitability drivers in retail.
Proven ability to influence external partners and drive collaborative outcomes.
Excellent stakeholder management and communication skills.
Strong analytical and structured problem-solving capability.
Fluent in local language; good command of English.

Senior Manager, FRS Ops

Key skills