Develop and deliver a comprehensive communications plan for the transformation programme, including a regular communication rhythm and key announcements.
Work closely with subject matter experts and stakeholders to create clear, accurate communication materials that reflect technical detail where required.
Produce programme updates and content for business-wide forums, such as Operations Leadership meetings and We Share colleague briefings.
Create and maintain programme FAQs and build a robust resource hub on our intranet to support colleague self‑service.
Lead and participate in colleague listening groups, gathering feedback to improve communication and engagement.
Create reactive communications and respond to evolving programme needs as changes arise.

Proven experience leading communications for complex programmes within large organisations.
Ability to translate complex transformation or regulatory information into clear, engaging messages tailored to different audiences.
Strong design skills and confidence using communication/design tools to produce compelling content.
Excellent presentation creation skills.
Experience in veterinary, dental, healthcare, or other clinical environments.
Experience working in large, multi‑site organisations.

Transformation Communications Lead

Key skills