Own the design, governance, and execution of the core programs and operational infrastructure for sales teams.
Oversee Sales Incentives, Sales Policy, Sales Expense Management, Sales Communications, and the Sales Administrative function.
Bring together existing team members into a unified Sales Program Operations function with clear roles, accountability, and service standards.
Assess current capabilities, identify organizational gaps, and evolve the team structure as needed.
Partner with Sales Leadership to ensure incentive plans drive the right behaviors and align to revenue targets.
Regularly assess policies for relevance, efficiency, and business impact.

5+ years of experience in Sales Operations, Revenue Operations, or related business operations roles
3+ years of experience leading and scaling teams
Demonstrated experience building or transforming an operational function
Proven ability to identify business gaps and independently drive solutions
Exceptional communication skills with the ability to translate complexity into clarity
Strong track record of challenging and improving legacy processes
Excellent cross-functional collaboration skills across Sales, Finance, HR, and Legal
Highly analytical with strong financial acumen
Experience operating in high-growth or evolving sales organizations preferred

Director, Sales Program Operations

Key skills