You will be in charge of finding top-tier talent for our Crew Member network, internship programs, and full-time Rocketeer roles for our Australian office.
Acts as a strategic partner to hiring managers for job opening requirements and provides information regarding local talent pool, benchmarking, and other relevant information.
Partner closely with Resource Management, Workforce Planning, Rocketeer Experience, Marketing, and Revenue Operations to deliver a successful hire experience.
Maintain metrics, trackers, dashboards, and reports to provide accurate statuses through our ATS and other tools (Google Suite, Jira, etc)
Works with vendors for conducting employment background checks; occasionally conducts direct reference checks and other required documentation.
Creates, supports, and maintains college recruiting and career development programs for the region.
Participates and promotes the ServiceRocket brand in events including ACE, fairs, composiums, etc
Contribute to additional talent acquisition or people operations programs and projects as assigned to support business needs.

Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Typically 2-5 years of demonstrated experience in full-cycle Talent Acquisition (TA) or Recruitment Management, with significant experience operating in a strategic lead or SME capacity across multiple APAC countries (Australia and New Zealand required; Southeast Asia experience highly valued)
Proven ability to design, develop, and implement scalable, high-volume, and compliant recruitment programs and processes across multi-national environments
Expert knowledge of complex regional recruitment and contingent workforce compliance, including visa processes, accredited employer obligations, and local labor laws across at least two major APAC jurisdictions
Deep understanding of market analysis, salary benchmarking, employer branding, and effective use of advanced sourcing techniques and TA technologies (ATS/CRM/HRIS).

Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.
Stock options: you have the opportunity to participate in the ownership of the company.
Health insurance: we support you and your family–your well-being matters.
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.
Career pathways program: you can grow horizontally, vertically, or any way you want.
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.

Talent Acquisition Analyst

Key skills