Key skills
CloudSalesforceRisk ManagementChange ManagementCommunication
About this role
Role Overview
- Manage full lifecycle delivery for medium-to-large programs.
- Lead planning, scheduling, risk management, communication, and governance.
- Coordinate multi-disciplinary teams (engineering, QA, architecture, support).
- Maintain budgets, forecasts, financial dashboards, and revenue tracking.
- Present weekly status reports to internal and client stakeholders.
- Oversee change management processes and escalation handling.
- Drive resource allocation, timeline alignment, and milestone approvals.
- Ensure customer satisfaction and strategic alignment.
Requirements
- Experience leading enterprise-level projects or programs.
- Strong communication skills with executive and cross-functional stakeholders.
- Experience with Salesforce, CCaaS, or cloud ecosystems (preferred).
- Strong analytical and documentation skills.
- English: B2 required
Tech Stack
- Cloud