Provide instructional design services to key functions including Implementations, Project Management, Client Services, Consultancy, and Product-Specifics Training (PST) for new campaign/LOB launches.
Address performance gaps in production through Operations Management and Quality.
Collaborate with the Multimedia, Content, and LMS Administration work streams and PST Teams to design, develop, and implement innovative self-paced and instructor-led training programs.
Analyze learning needs and conduct audience, context, content, and available performance analysis when determining a design for a project.
Collaborate with SMEs, stakeholders and key departments to finalize desired skills and level of expertise of the learning audience.
Design and write appropriate means to measure and evaluate learning and knowledge of participants.

Bachelor’s degree or equivalent in Instructional Design or closely related course
A master's degree in Instructional Design, Distance Education, or Educational Technology is a plus.
7-9 years designing learner-centered training programs and developing related training materials.
7-9 years conducting learning needs analyses to identify situations addressable by training solutions.
Working knowledge of adult learning, instructional design, and evaluation principles and practices.
Drafting measurable training goals and learning objectives (in all three learning domains).
Developing appropriate learning assessment strategies and instruments.
Technology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications).
Understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline)
Experience with E-Learning design principles, practices, and platforms (LMS).

Senior Learning Experience Consultant

Key skills