Collaborating with the WCSM Program Director to assess progress toward program objectives and recommend adjustments to structure or approach.
Overseeing PMO operations, ensuring consistent application of project management standards, methodologies, and tools across all active projects.
Reviewing and refining integrated project schedules using Microsoft Project to track milestones, dependencies, and deliverables.
Managing budget forecasts, risk registers, and change management plans to ensure projects stay within defined scope and cost parameters.
Leading PMs, vendors, and stakeholders through program governance meetings, steering committees, and executive updates.
Working with external modernization vendors to monitor performance, resolve issues, and maintain compliance with contract terms.
Facilitating regular communications with key stakeholders — including sponsors, legislative partners, and agency leadership — to ensure transparency and alignment.
Providing strategic oversight and guidance to project teams, fostering collaboration and accountability throughout the modernization lifecycle.

Active Project Management Professional (PMP) certification from the Project Management Institute, or an equivalent credential.
Ten (10) years of experience providing program and project management services for large, complex initiatives.
Five (5) years leading large-scale projects in state or local government, including modernization or transformation programs.
Proven expertise in business and IT modernization projects within a multi-stakeholder enterprise environment.
Demonstrated experience managing vendors and external service providers, ensuring alignment with program goals and timelines.
Ability to establish and maintain standardized project management practices— including risk, issue, change, budget, and schedule management processes.
Proficiency with Microsoft Project for creating and managing complex integrated schedules.
Strong background in budget oversight and fiscal responsibility, with experience optimizing costs while maintaining quality deliverables.
Exceptional leadership, communication, and stakeholder management skills to guide cross-functional teams and maintain executive alignment.
Proven ability to motivate and lead diverse project teams toward defined outcomes using standard PMO frameworks and best practices.

Program Management Office Director

Key skills