Business Analyst

Role Overview

• Facilitating workshops and gathering requirements to understand business needs, customer problems, and technical considerations.
• Translating requirements into clear user stories, acceptance criteria, and supporting documentation for delivery teams.
• Working with cross‑functional teams to shape solution options, identify process improvements, and support decision‑making.
• Supporting Agile delivery practices, including story refinement, sprint planning, and review activities.
• Helping manage change impacts by ensuring stakeholders understand new processes, system updates, and customer experience implications.
• Building strong relationships with product, engineering, marketing, and operational teams to support smooth delivery across initiatives.

Requirements

• Experience working as a Business Analyst in digital, ecommerce, or technology environments.
• A solid understanding of the software development lifecycle and the ability to collaborate closely with technical teams.
• Strong knowledge of Agile ways of working and tools such as Jira and Confluence.
• Experience using collaboration tools such as Miro, Mural, or process‑mapping tools like Visio or Draw.io.
• Excellent communication skills and the ability to distil complex information into clear, structured outputs.
• Experience working in retail or customer‑facing digital environments is advantageous.

Benefits

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
• We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
• Great career opportunities across the broader Wesfarmers Group.
• We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
• Free onsite parking when you’re required to come into the office.
• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
• A free OnePass membership offering free delivery across Kmart & Target on eligible products.
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• Reflection room, space for prayer, meditation, or time for yourself.
• Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.