Responsible for developing, strengthening, and implementing compliance programs.
Identifies opportunities for improvement, and establishes action plans that support the execution and enhancement of the compliance monitoring, testing, and issue management programs.
Evaluates control effectiveness, identifies and assesses risks, and ensures documentation is audit-ready.
Coordinates issue remediation, tracks corrective actions, and delivers clear, management-ready reporting to promote strong regulatory and operational risk management across business lines.
Executes risk-based compliance monitoring and testing activities across business lines to assess adherence to regulatory requirements, internal policies, and established control frameworks.
Assists in design, enhancement, and ongoing refinement of monitoring plans, testing methodologies, and sampling strategies to ensure coverage remains aligned with evolving risk profiles and regulatory expectations.

Minimum 3 years of experience in compliance, risk management, or internal audit within financial services.
Direct mortgage industry experience, including monitoring or testing of loan origination, performing servicing, and default servicing operations.
Experience across the full monitoring and testing lifecycle, including test design, execution, issue identification, root cause analysis, and remediation validation.
Demonstrated ability to draft clear, defensible issue statements and support corrective action efforts.
Experience working within established compliance or risk frameworks.
Experience supporting co-sourced, outsourced, or offshore testing environments preferred.
Experience with issue tracking systems such as Archer preferred.

Compliance Officer – Issue Management, Compliance Monitoring

Key skills