Director, Life Sciences Advisory – Patient Support Programs

Role Overview

• The Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device companies.
• Support clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs).
• Grow and manage client relationships while managing client expectations.
• Become the client’s trusted advisor that contributes to the “key client” business development strategy.
• Develop business with new buyers within key client/s, drawing upon industry and client connections as well as trends and Guidehouse solutions.
• Identify and evaluate issues of risk for both Guidehouse and for Guidehouse’s relationships with clients.
• Oversee multiple projects simultaneously of all varying sizes and durations to ensure quality control and key client’s perceived value while supervising, mentoring and developing Guidehouse personnel.
• Identify and develop new offerings based on evolving industry needs and team capabilities.

Requirements

• BA/BS degree in Science, Biomedical Engineering, Healthcare, Business or related course of study.
• 10+ years of Life Sciences (Pharmaceutical, Biotech, Specialty Pharma and/or Medical Technology) consulting experience or blend of consulting & industry experience.
• Subject matter expertise in patient services programs, including Patient Services program design, PS regulatory / compliance issues, patient journey development particularly for specialty medications (e.g., high cost, biologics, CAR-T, REMs, drug-device combinations), Organizational design and change management, and Primary research.
• Ability to work independently but with oversight from management.
• Experience in managing components of projects, ownership of workstreams and/or analytics and supervising, coaching or mentoring others in daily tasks is required.
• Must possess strong analytical skills (Excel, Access, etc.) and leverage analytic techniques to use data to guide client and team decision-making.
• Must have advanced data collection, research, information finding experience and explore solutions that challenge critical thinking.
• Proven track record generating revenues with existing clients demonstrating a passion for developing high value client relationships and executing on an account penetration strategy that results in account growth directly or indirectly.
• Experience managing projects to timeline, scope and budget on multiple teams simultaneously.
• Must be willing and able to travel to client sites across the US, up to 33% of the time.
• Authorized to work for any US employer without sponsorship.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend