Monitor client volume trends and identify changes or anomalies affecting performance.
Resolve client issues, including inquiries and escalations.
Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.
Distribute weekly/monthly volume reports, AUP and batch reports.
Perform access portal demos for assigned clients.
Collaborate with cross‑functional teams (Sales, Operations, Product, and Client Success) to develop projects.
Support efforts aimed at driving volume growth, improving efficiency, and enhancing client performance.

Currently enrolled in a minimum of a Bachelor's program in Business or related field of study
Return to school in Fall 2026 to complete degree
Analytical, problem-solving, and dot-connecting skills with the ability to develop awareness

Client Success Intern – Summer

Key skills