Chiller Product Technical Support Engineer

Role Overview

• Provide technical support and risk identification for serviceability and safety
• Create and maintain technical literature and service bulletins
• Drive product reliability through Continuous Improvement Process
• Collaborate with quality management and engineering teams to improve overall lifecycle costs

Requirements

• Bachelor’s degree in Engineering or equivalent experience
• 5+ years’ experience with creating technical literature/documents and providing product technical support to customers
• Ability to analyze and solve complex product system problems
• Knowledge of controls, control panels, system wiring, and instrumentation
• Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint)
• Ability to write technical documents and literature
• Identifies and understands problems and opportunities by gathering, analyzing, and interpreting information

Benefits

• Competitive Bonus plan based on performance
• Competitive benefits package