F&B Marketing and Communications Intern

Role Overview

• Under the supervision of the Assistant Head of Marketing and Communications and the Cluster Marketing Manager, you will assist in implementing and developing various marketing and communications activities related to the hotel's Food & Beverage services (Epona restaurant, Le Dôme bar, Room Service and the L’Académie conference space).
• Assist in coordinating requests between the Marketing and Food & Beverage teams
• Help track requirements and ensure deadlines are met
• Update Food & Beverage communication materials
• Participate in updating, printing and distributing menus and themed menus (print and digital formats)
• Assist with updating and sharing information related to Food & Beverage events
• Create simple graphic assets using Canva for events and activations
• Support the organization of photo shoots (preparation, coordination, selection of visuals)
• Contribute to the management and updating of the Food & Beverage image library
• Help manage gift voucher requests via the dedicated platform
• Assist in updating internal and external platforms for the food & beverage outlets
• Contribute to the hotel’s social media activity (Facebook, Instagram, LinkedIn, etc.), particularly for F&B offers and events
• Participate in creating visual and written content tailored to each channel
• Assist in setting up email campaigns (creation, sending, performance tracking) and managing contact lists (CRM)
• Support the team in following up with influencers, partners and press contacts
• Help manage customer reviews and comments related to Food & Beverage outlets, in line with brand standards and under managerial supervision
• Assist in sourcing and liaising with suppliers for marketing materials (printing, digital, promotional items)
• Support the operational implementation of marketing actions defined by the team to drive F&B traffic
• Conduct monitoring of marketing and digital trends and competitor activities

Requirements

• Proficiency with office and graphic creation tools (Canva, Microsoft Office)
• Interest in luxury hospitality and marketing
• Creativity, attention to detail and strong organizational skills
• Good interpersonal skills and a service-oriented mindset
• Sensitivity to brand image and high-end guest experience

Benefits

• A connected, community-minded staff canteen
• Preferential rates across the group's properties
• 75% coverage of public transport costs
• Two consecutive days off — continuous shifts without split breaks
• Internal events with the teams
• Work at France’s Best Hotel (World Travel Awards 2021, 2022, 2023 and 2024) and at the World’s Best Hotel Bar (Prix Villégiature 2021)
• Attractive premises in the city's premier establishment