Lead the team responsible for the knowledge pipeline — from capturing field intelligence through customer-facing publication
Define the processes, quality standards, and success metrics for a maturing capability at Autodesk
Own the knowledge capture process design and operation, starting with manual consultant interviews
Establish lifecycle governance for knowledge assets: capture, validation, publication, versioning, and retirement
Partner with consulting delivery leadership globally to drive knowledge contribution adoption
Lead the team that synthesizes across multiple implementation records to identify patterns
Coordinate with Architecture and Engineering on knowledge data model requirements and ingestion pipeline design

10+ years of experience in information management, knowledge management, content strategy, consulting delivery, or a related field with progressive responsibility
3+ years of experience developing teams
Experience designing systematic processes for capturing and organizing expert knowledge, institutional IP, or implementation methodologies — including quality governance and content lifecycle management
Track record of building cross-functional collaboration with technical and non-technical stakeholders
Strong analytical skills with ability to define and measure success for ambiguous, emerging capabilities
Bachelor's degree in a relevant field or equivalent professional experience

Senior Manager, Content & Knowledge

Key skills