Ensemble Health PartnersRemote
Customer Service Operations Specialist
United States
Full Time
2 hours ago
$18 - $25 USD
No H1B
Key skills
Leadership
About this role
Role Overview
- Support leadership with daily operations of the Customer Service unit
- Serve as a subject matter expert in the absence of management
- Identify performance trends and training opportunities
- Deliver training for new hires and existing staff
- Provide structured onboarding support
Requirements
- Bachelors Degree or Equivalent Experience
- 1-3 years of experience in customer service operations
- SMART certification
Benefits
- healthcare
- time off
- retirement
- professional development opportunities
- quarterly and annual incentive programs