You will be qualifying and routing inbound leads through two channels; self service & inside sales
You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting

Ambitious individuals wanting to pursue a career in SaaS
People who thrive in a structured, high-agency, KPI-driven environment
Strong communicators who enjoy building relationships
Resilient individuals who can persevere and perform with high-volume tasks
Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
Excellent task organization and prioritization skills, you’re able to multi-task efficiently.
Experience with modern tooling
CRMs, Health Scoring, Live chat, Knowledge bases.
Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
Patience working in an industry where not all users are tech-savvy.

Competitive, performance-based remuneration
Equity options – own a piece of what you’re helping to build
20 days paid annual leave, plus sick, carer’s, and compassionate leave
Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
Free, confidential wellbeing support via our Employee Assistance Program (EAP)
Learning & Development – professional growth budget and transparent career plans
Laptop and home office setup budget
Flexible work – remote or hybrid options, plus the ability to work from anywhere for several weeks each year
Community & Connection – weekly catered lunches, global offsites, and “Life Story” sessions
Sydney HQ perks – rooftop garden, wellness centre, showers, and cycle storage in Haymarket

Sales Development Representative

Key skills