Prepares, reviews, and reconciles the company’s bi-weekly payrolls.
Ensure compliance with the agreed processes and identify areas of process or system improvement.
Processes withholdings, deductions, wage garnishments, or other special payroll actions and changes affecting net wages.
Ensures payroll issues are escalated and resolved with root cause analysis and corrective action for all levels of employees and management.
Demonstrates a full understanding of applicable wage policies, procedures and work methods associated with assigned duties.
Maintains current knowledge of city, state, provincial, local, and federal tax frameworks.
Ability to plan and prioritize tasks and deadlines.
Contribute to the attainment of team KPIs and SLA measures.
Must always be able to observe etiquette and deliver an excellent standard of customer service.
Effectively manage business enquiries including more sensitive employee and or complex payroll matters.
Performs related duties as assigned and completes any other tasks necessary for administering a company’s payroll process.

High school diploma or general education degree (GED) and one to three years related experience and/or training; or equivalent combination of education and experience.
Extensive knowledge of US payroll, including detailed tax knowledge.
Knowledge of payroll systems.
Minimum of 3 years’ experience in working as part of a larger team and in a Shared Service environment requiring collaboration across a number of different teams and functions.
Experience in working within a diverse team. Must have strong interpersonal skills, maintaining a professional demeanor and understanding the pressures and priorities which may be affecting other team members.
Experienced in working across multiple payroll entities.
Experience engaging with third party vendors and US tax authorities.
Shared Service Environment experience requiring collaboration across different teams and functions.
Participate and contribute to team initiatives/ objectives.

Paid parental leave
flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow.

Senior Payroll Administrator

Key skills