Analyse business and technical requirements to develop and maintain test strategy, test plans, and test cases.
Review project deliverables and artifacts from a testing perspective, and provide estimates, feedback, including actively participating in a test plan review with the team.
Collaborate with Business & IT stakeholders to identify test scenarios based on acceptance criteria.
Perform functional, regression, integration, system testing and assist with user acceptance testing with the end user in alignment with project goals.
Identify, document, analyse defects found during the different test cycles using the defect management tools and recommend corrective actions.
Provide support to the development team as needed, to troubleshoot defects found during testing cycles.
Ensure testing is completed on time and in alignment with project goals.
Provide detailed feedback on usability, performance, and overall quality.
Contribute to the documentation of QA systems and processes.
Assist manager/lead with implementation of improvements to QA processes.

Bachelor’s degree in computer science, engineering, or related field.
3+ years of experience in software Quality Assurance or software testing.
Good knowledge of SDLC, QA methodologies, defect and test management tools and processes.
Strong hands-on experience in test case design, execution, and reporting.
Knowledge and experience with retail industry standard IT applications such as ERP, Web, Customer Relationship Management, Mobile, OMS, and Retail Systems (Oracle XStore experience is a plus).
Proactive problem-solving skills, analytical skills, attention to detail, and follow-up skills.
Good interpersonal and communication skills, both verbal and written.
Strong experience and ability to work in a team-based waterfall and agile environment.
Proven ability to multitask in a fast-paced environment with minimal supervision.
A passion and desire to thrive in a constantly innovating and changing environment.

IT Quality Assurance Analyst

Key skills