HRIS Manager

Role Overview

• Manage, build, develop, coach and mentor a team of rock star HRIS Analysts.
• Assess organizational needs and current People Systems (HRIS) and make recommendations to improve the systems as well as the total People Systems ecosystem.
• Oversee any proposed new HRIS tools or technology and provide recommendations for support and deployment.
• Manage the deployment of any new HRIS and ensure the optimal function of existing HRIS within the ecosystem.
• Collaborate with People Team and cross-functional stakeholders to identify needed improvements or enhancements to existing systems and prioritize according to business needs. Support and guide the HRIS team to implement the needed solutions, reprioritizing resources as needed.
• Liaise with G-P’s IT team(s) to ensure alignment of overall company IT strategy.
• Standardize the HRIS ticketing lifecycle; define and monitor Service Level Agreements (SLAs) to ensure the business receives timely, accurate, and high-touch support.
• Develop and maintain standard reports, queries and custom reports on an ad-hoc basis to support the needs of the People Team and the broader organization.
• Enhance existing and establish best practice procedures for updating, validating and correcting employee records or other related HR data within Workday and its touchpoints (i.e. ADP Third Party Payroll, et al).
• Implement and maintain best practices for permissions and access for all HRIS and ensure compliance with data security and privacy requirements, with particular emphasis on policies like GDPR. Use best practices to establish and maintain governance of Workday and other HRIS.
• Manage the creation and maintenance of systems documentation and training programs for End Users across G-P (i.e. People Team, Managers, Employees, et al).
• Manage the daily workflow of the HRIS team supporting Workday and the HRIS ecosystem. Support the team with constructive and timely feedback and evaluations, as well as any recruiting efforts, hires and/or training of new staff, as needed.

Requirements

• 6-8 years’ experience within HRIS, cloud-based application (i.e. Workday) experience required
• Prior experience leading or managing small teams preferred, a true team player who enjoys coaching and encouraging others
• Experience in global companies (6-10+ country scope) strongly preferred
• Comprehensive knowledge of HRIS concepts, principles and best practices with experience across a range of systems including but not limited to e-Learning, Recognition, Payroll and HRIS/ERP
• Borderline perfectionist who is detail-oriented and organized
• Service oriented mindset
• Proven experience managing a ticketing or request queue (e.g., Zendesk, ServiceNow, JIRA) with a focus on user satisfaction and rapid resolution
• Ability to think globally while balancing local requirements
• Agility to operate in a structured manner while recognizing when flexibility is required to support the business
• Ability to juggle multiple projects and priorities, redirecting or allocating resources on the fly
• Self-identified data nerds welcome, preferably those who love telling stories with data and finding synergies between data points across multiple hubs within an ecosystem
• Excellent interpersonal and technical support skills, with experience delivering solutions to HR teams and business teams at multiple levels of an organization
• Ability to keep information confidential, use discretion and follow practices of privacy regarding HR data and personal identifying information.

Tech Stack

• Cloud
• ERP
• ServiceNow

Benefits

• Generous paid parental leave
• Flexible time off
• Spending accounts
• Medical insurance
• Dental insurance
• Vision insurance
• Sabbatical after 5 years