Product Manager

Role Overview

• Own the product roadmap for your domain and define epics and releases, ensuring alignment with customer needs and Deliverect's overall vision. This involves strategic planning to drive revenue growth and enhance customer experience by prioritising features that have the most significant business impact.
• Translate customer requirements into scalable, API-driven solutions, working closely with engineering teams to ensure technical feasibility and optimal integration. This directly impacts product quality and time-to-market.
• Conduct discovery, validate hypotheses, and collaborate with UX to solve user pain points, driving innovative solutions that improve user satisfaction and product adoption. This contributes to improved customer experience and potential new revenue streams.
• Lead QA planning and ensure quality for releases in your area, collaborating with QA engineers and development teams to maintain high standards and minimise post-launch issues. This ensures the stability and reliability of our platform.
• Use analytics tools and KPIs (e.g., Looker, Amplitude) to guide prioritisation, making data-driven decisions that optimise product performance and achieve business objectives. This has a direct impact on business processes and revenue generation.
• Lead post-launch analysis and iteration planning, gathering feedback and performance data to inform future product enhancements and continuous improvement. This supports ongoing product evolution and customer satisfaction.
• Manage multiple stakeholders including partners, engineers, customer success, and design, facilitating clear communication and alignment to ensure successful product delivery. This requires strong negotiation and persuasion skills to balance competing priorities and achieve consensus. Main stakeholders include engineering teams, customer success, sales, and external partners.
• Drive go-to-market activities, documentation, and release communications, ensuring internal teams and customers are well-informed about new features and updates. This impacts customer adoption and overall product success.
• Make autonomous decisions regarding product features, roadmap prioritisation, and release scope. Escalation to the Head of Product Operations would be required for significant strategic shifts or major resource requests.
• Creativity and innovation will be explicit requirements, visible in developing new product features, improving existing ones based on user feedback, and refining processes to enhance customer/partner experiences.

Requirements

• 2-4 years of product management experience in B2B SaaS or platforms, or equivalent work experience.
• Strong technical and problem-solving skills with hands-on experience in agile teams, demonstrating the ability to contribute to new ideas and provide solutions to new problems.
• Understanding of POS, third-party delivery integrations, or commerce APIs, showcasing relevant knowledge for the role.
• Proven ability to independently lead product initiatives, taking ownership and driving projects to completion.
• Familiarity with data tools (e.g., Looker, Amplitude) and experimentation, demonstrating a data-driven approach to problem-solving.
• Interest in AI and Vibe coding
• Excellent communication skills, enabling clear articulation of product vision and effective interaction with colleagues, customers, and partners. This includes the ability to describe complex situations clearly and provide appropriate information to diverse stakeholders.

Benefits

• Invest in Your Growth
• We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
• Solve Meaningful Challenges
• Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
• Drive Innovation
• Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
• Collaborate with a Global Team
• Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
• Be Part of a Unicorn
• Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
• Enjoy Regionally Tailored Rewards
• Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.