About this role
Role Overview
- Manage customer inquiries via email and chat
- Provide skincare guidance and product recommendations
- Gather feedback from customers and partners
- Assist with outreach to dermatologists and skincare professionals
- Identify and engage creators for reviews and testimonials
- Support community-building initiatives
Requirements
- 1+ year of experience in Customer Outreach
- 2+ years of experience in Customer Experience or customer-facing roles
- Comfortable learning new systems and tools
- Proactive and dependable
- Genuinely interested in skincare
Benefits
- Professional development
- Training provided