Key skills
WorkdayCommunication
About this role
Role Overview
- Manage day-to-day operations of benefits programs including enrollments, changes, and terminations.
- Ensure accurate benefits records and handle discrepancies.
- Ensure compliance with federal and state laws such as ERISA, COBRA, FMLA, ACA, and HIPAA.
- Prepare and file necessary reports and documents to maintain regulatory compliance.
- Serve as the primary contact for employees regarding benefit inquiries and issues.
- Educate employees about their benefits options and assist during open enrollment periods.
- Manage employee questions through our ticketing system.
- Partake in employee listening sessions.
- Coordinate with benefits vendors to maintain accurate and timely services.
- Evaluate vendor performance and work on issue resolution.
- Analyze benefit programs and identify areas for improvement.
- Recommend new benefits offerings that align with organizational goals and employee needs.
- Prepare reports on benefits usage, costs, and trends.
- Provide insights and recommendations based on data analysis.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field
- Minimum of 5 years of experience in benefits administration
- Strong knowledge of federal and state regulations related to employee benefits
- Experience with benefits management systems
- Prior experience in Professional Services ideal
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Proficiency in HRIS and benefits administration software
- Experience with Workday preferred
- Detail-oriented with a strong focus on accuracy and compliance.
Benefits
- Annual bonus
- Medical, dental, and vision care
- Disability and life insurance
- Generous Paid Time Off
- Retirement plans
- Paid Care Leave