About this role

Prepare and lead team based user trainings, requirements workshops, and co-building exercises with customers.
Build, document, and maintain project artifacts such as project plans, training material, presentations, etc.
Building & troubleshooting complex Parabola flows, including configuring new API connections (REST & GraphQL), SQL queries, and more.
Collaborate with Account Executives throughout the sales cycle by assisting with discovery sessions, leading product demos, & building proof of concepts with prospective customers.
Document and surface feedback from customers to internal product and engineering teams.

4-7 years of previous experience working in a customer facing capacity (implementation consultant, sales engineer, onboarding specialist, CSM, etc.)
Comfort and familiarity with prompting AI models
Hands-on experience digging into data and demonstrating an expert understanding of Excel, SQL, and APIs.
Expert problem solving capabilities
you enjoy breaking down problems and designing effective solutions across industries.
Strong written and verbal communication skills and can build trust and rapport with others quickly.
You have a passion for learning
you can dive into new industries, systems, workflows, etc. and ramp quickly.
You're based in San Francisco and comfortable commuting to the office 3-4x a week.

Senior Automation Engineer

Key skills