Partner directly with Sales to structure complex and non-standard deals, including pricing strategy, discounting, ramps, stub billing, multi-year agreements, amendments, and renewals.
Recommend deal structures that balance customer needs with revenue integrity, margin, policy compliance, and scalability.
Identify commercial, operational, and revenue risks within deals and propose mitigation strategies.
Provide data-driven guidance and scenario modeling to support negotiations and decision-making.
Own end-to-end deal review and execution in Salesforce, ensuring quotes and contracts are accurate and ready for invoicing.
Serve as a subject-matter expert in Salesforce Configure, Price, Quote (CPQ) / Revenue Cloud, resolving complex quoting and cross-object issues.
Ensure alignment between Salesforce configurations and downstream billing or subscription systems.
Enforce pricing, discounting, and approval policies while managing exceptions consistently and serving as an escalation point for complex approvals.
Analyze deal data and key performance indicators (KPIs) to identify trends, reduce cycle time, and improve deal quality.
Contribute to process improvements, documentation, and Sales enablement resources that increase self-sufficiency and scale Quote-to-Cash operations.

3–5+ years of experience in Deal Desk, Revenue Operations, or Sales Operations within a SaaS business.
Strong hands-on experience with Salesforce Quote-to-Cash and CPQ / Revenue Cloud.
Demonstrated commercial acumen, including assessing pricing, discounting, and deal-structure trade-offs.
Experience supporting complex deal constructs such as ramps, renewals, amendments, and non-standard terms.
Ability to influence stakeholders and collaborate effectively with Sales, Finance, Legal, and Systems teams.
Experience modeling and comparing deal scenarios to support pricing and negotiation decisions.
Exposure to billing systems, subscription management, renewal operations, or revenue recognition concepts.
Prior customer-facing experience in Sales, Customer Success, or Commercial Operations is a plus.

Senior Deal Desk Analyst

Key skills