Define and execute the vision and strategy for Applied AI production operations
Lead end-to-end production operations for Applied AI, ensuring on-time, high-quality delivery
Build, mentor, and scale a high-performing production team, including project managers, data specialists, and quality assurance professionals
Design and implement standardized processes, workflows, and quality frameworks across production teams
Optimize resource allocation, prioritization, and capacity planning to maximize team productivity
Establish metrics and KPIs to measure operational efficiency, quality, and business impact
Communicate value, progress, and strategic initiatives effectively to executive stakeholders
Drive continuous improvement initiatives and identify opportunities for innovation

10+ years of experience in ML Data production operations, program management, or related roles
5+ years leading complex ML/AI Data delivery programs at scale
Proven track record of scaling operations from small teams (5-10) to enterprise-level (50+)
Experience managing multi-million dollar budgets and P&L responsibility
Deep understanding of AI/ML workflows, training data requirements, and quality standards
Expertise in data annotation, labelling, model benchmarking and evaluation, and data pipeline operations
Knowledge of data science, engineering principles, and linguistics as they apply to AI production
Experience with production tooling, platforms, and technologies for Applied AI operations

Head of Production, Applied AI

Key skills