Define and drive the multi-year product vision and strategy across Built’s SaaS portfolio.
Own portfolio-level prioritization, sequencing investments to maximize customer value and revenue impact.
Identify and prioritize AI-enabled opportunities to simplify workflows, reduce manual processes, and increase customer leverage.
Partner with Finance and GTM to align product strategy with revenue, retention, and margin goals.
Evaluate build vs. buy vs. partner decisions.
Establish and maintain a clear operating cadence across product and design.
Ensure roadmaps are outcome-driven, not output-driven.
Balance innovation, customer commitments, and platform health.
Drive strong product discovery practices and measurable delivery discipline.
Lead and develop Product Managers and Designers across domains.
Coach PMs to operate as strategic business owners, not backlog managers.
Elevate design quality, user research rigor, and UX consistency across products.
Build a culture of accountability, velocity, and customer obsession.
Partner deeply with Engineering leadership to ensure strong technical strategy alignment.
Work with Product Marketing and Revenue to ensure launches are crisp and impactful.
Collaborate with Customer Success to ensure voice-of-customer insights drive prioritization.

8–12+ years in Product Management within B2B SaaS.
Experience leading multi-product portfolios or complex platform ecosystems.
Proven ability to scale PM and Design teams.
Superior strategic thinking paired with operational rigor.
Strong familiarity with modern AI tooling for product discovery and prototyping.
Demonstrated ability to move quickly in growth-stage or scaling environments.
Deep understanding of SaaS metrics (ARR, retention, expansion, usage, margin).
Experience partnering closely with Engineering leadership to drive high-velocity delivery.
Excellent communicator who can align executives and frontline teams around clear priorities.

Director of Product & Design, SaaS Products

Key skills