Assisting with Workday setup of OneSource Virtual services inside the Workday tenant and security framework
Collaborate effectively with your team to gain knowledge on Services implementation methodology.
Get a clear understanding of the process flows across all the different systems/technologies involved to take our customers live successfully.
Identify issues and escalate appropriately.
Assist in the transition of the customer from implementation team to client services team/support.
Review assigned cases to identify resolutions across customers and/or internal users
Assisting to ensure projects are delivered with the budget and on-time.
Assist team with special projects in flight.
Assist with testing and documentation of existing and new Service offerings.
Assumes other duties as assigned by Manager

Bachelor's degree or equivalent combination of education and experience (MIS, CS, HR)
0 -2+ years technical experience in HR, Payroll, or HRIS
Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll are highly desired.
Workday Experience Preferred

Services Enablement Analyst

Key skills