Technical Project Manager

Who We Are

Keenfolks is a next-generation AI marketing agency, where technology, data, and strategy come together to build intelligent, scalable platforms for global brands.

We don’t just “use” AI — we design and build proprietary AI-powered systems that enable personalization, automation, and data-driven decision-making at scale. Our mission is to bridge the gap between marketing needs and emerging AI technologies, turning complex ideas into real-world impact.

We are a multidisciplinary team of engineers, data scientists, and strategists who value collaboration, ownership, and continuous learning.

🚀 About the Role

We are seeking an experienced Technical Project Manager to join our Project Management Office in Mexico. In this pivotal role, you will be responsible for overseeing the full lifecycle of technical projects—from proposal and budgeting through execution and delivery—ensuring projects are completed on time, within scope, and within budget.

As the primary liaison between clients, stakeholders, and cross-functional teams, you will drive project success through exceptional communication, strategic planning, and hands-on coordination. You will also serve as a Product Owner relay, translating business requirements into actionable tasks for development teams while maintaining alignment with organizational goals.

This role requires a unique blend of technical understanding, project management expertise, and client relationship skills to navigate complex projects in a dynamic environment.

🛠️Key Responsibilities

1. Technical Project Management

• Lead proposal preparation and budgeting, ensuring accurate financial forecasts and resource allocation.

• Oversee end-to-end project execution, managing timelines, budgets, and scope to ensure successful delivery.

• Develop and maintain detailed project plans, schedules, milestones, and status reports.

• Identify, assess, and mitigate project risks; manage and account for unforeseen delays, realigning schedules and expectations as needed.

• Establish and implement project communication plans, providing regular status updates to affected staff and stakeholders.

2. Client & Stakeholder Management

• Act as the main client-facing contact for all project-related communications, building and maintaining strong client relationships.

• Serve as the bridge between technical teams and non-technical stakeholders, translating complex technical concepts into clear business language.

• Gather and document client requirements, ensuring alignment between stakeholder expectations and project deliverables.

• Manage stakeholder expectations through proactive communication and transparent reporting on project progress, issues, and changes.

3. Product Owner Relay

• Act as the Product Owner relay, representing business needs to development teams and ensuring alignment with the product vision.

• Create, prioritize, and manage day-to-day tickets and tasks in the product/project backlog.

• Define clear user stories, acceptance criteria, and deliverables for development teams.

• Facilitate backlog refinement sessions and collaborate with teams to ensure stories are well-understood and properly estimated.

• Balance competing priorities from multiple stakeholders, making data-driven decisions on feature prioritization.

4. Team Coordination & Leadership

• Drive internal coordination between cross-functional teams including development, design, QA, and operations.

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and demos.

• Lead regular technical team meetings to determine progress and address any questions or challenges regarding projects.

• Motivate and support team members, fostering a collaborative and productive work environment.

• Provide guidance and mentorship to junior project coordinators and team members.

5. Process Optimization & Automation

• Identify opportunities to automate repetitive tasks and workflows to increase overall team efficiency.

• Drive continuous improvement initiatives within the PMO, implementing best practices and standardized processes.

• Evaluate and recommend project management tools, technologies, and methodologies to optimize delivery.

• Document processes, create templates, and establish guidelines to ensure consistency across projects.

• Lead change management efforts when implementing new processes or systems.

🎯Required Qualifications

• Experience: 7+ years of experience in project management, PMO, or operations roles, with demonstrated success managing technical projects.

• Education: Bachelor’s degree in Business, Engineering, Information Technology, Computer Science, or related field. Master’s degree is a plus.

• Technical & Domain Knowledge:

  • Strong understanding of software development lifecycles, technical architectures, and IT project delivery.

  • Experience with Agile/Scrum methodologies and frameworks (Kanban, SAFe, or similar).

  • Proficiency with project management tools such as Productive, Jira, or Microsoft Project.

• Client & Communication Skills:

  • Proven experience in client communication and relationship management.

  • Excellent written and verbal communication skills in Spanish and English.

  • Strong presentation skills with the ability to communicate effectively at all organizational levels.

• Core Competencies:

  • Strong analytical thinking and problem-solving abilities.

  • Excellent stakeholder management and negotiation skills.

  • Ability to work under pressure and manage multiple priorities simultaneously.

  • Self-motivated with strong organizational and time management skills.

Preferred Qualifications

• PMP (Project Management Professional) certification from PMI.

• PRINCE2 Foundation or Practitioner certification.

• Agile certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe certifications.

• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification.

• Experience with change management methodologies (ADKAR, Prosci, or similar).

• Experience in digital transformation, software development, or technology consulting projects.

• Knowledge of automation tools (Zapier, Power Automate, scripting) for workflow optimization.

• Experience working with international clients and in a multicultural environment.

• Additional European languages are a plus.

💡Key Competencies

• Strategic thinking with attention to detail in execution.

• Leadership and team motivation abilities.

• Adaptability and flexibility in response to changes or unforeseen challenges.

• Decision-making skills, especially under pressure.

• Strong sense of accountability and ownership for project outcomes.

• Customer-centric mindset with focus on delivering value.

• Continuous improvement orientation and proactive problem-solving.

• Empathy and ability to understand and address team and stakeholder concerns.

🌍 What We Offer

• Hybrid work model: 2 days in the office, 3 remote

• Free lunch on office days 🍲

• Daily snacks, coffee, and fruit ☕🍎

• Office activities: ping-pong, yoga & more 🏓🧘‍♀️

• 15 days working from abroad 🌎

• Birthday day off 🎂

• 23 vacation days + 2 personal days 🌴

• A tech-focused environment with real AI applications in production

• Opportunities to grow technically and work on cutting-edge platforms

🤝 Diversity Matters

We are committed to building an inclusive, diverse, and equitable workplace where everyone can grow, contribute, and make an impact. Different perspectives make better technology — and better teams.