Senior Tax Revenue & Product Operations

Role Overview

• Ensures all program revenue streams are reported to Leadership Team daily.
• Assists in revenue and growth projections for all revenue streams.
• Works across functional departments to provide back-up and support with the expectation that this position could transition duties based on the needs of the business.
• Develops and implements reporting tools and dashboards to enhance visibility and accuracy of financial data.
• Implements performance metrics and KPIs to assess product success and areas needing improvement.
• Analyzes and reviews financial information prior to submitting it to external departments and business partners.
• Leads or assists in developing project management work for all areas of the business, and collaborates with product integration
• development and delivery
• Reviews and recommends policy changes, assess internal control structure on a regular basis and recommends changes to benefit the Tax division and company.
• Manages and provides administrative oversight for a team that supports product operations and strategic partner relationships.
• Monitors and analyzes product performance and operating trends across all revenue streams
• Collaborates with sales – with high value partner optimization, software partner/transmitter relationships, optimize CRM tools
• Works with other areas of focus that include special projects, product delivery, loss prevention, ERO experience, & profitability.
• Collaborates with our ERO lending portfolio management team to enhance delivery, strategic planning and profitability.
• Understands the ERO lending process for support as a back up to primary owner
• Collaborates with our Merchant Services team to enhance delivery, product offering and align with strategic plan.
• Collaborates with our shared service functions within the bank that are part of our overall development and delivery of products and services that include compliance, legal, risk management, accounting, & others
• Other duties as assigned.

Requirements

• Bachelor's degree or equivalent education and work experience.
• Typically, 5+ years with bachelor's or equivalent.

Benefits

• health insurance
• 401(k) retirement benefits
• life insurance
• disability benefits
• paid time off
• annual performance-based incentive opportunity