Develop and champion the strategic roadmap for new business models and commerce capabilities, including Software-as-a-Service (SaaS), Device-as-a-Service (DaaS), Subscription services, Usage-Based Billing, and various licensing models.
Create compelling business cases, including market analysis, financial modeling, and anticipated ROI, to secure executive alignment and investment for transformation initiatives.
Monitor industry trends and competitor activities to ensure Shure remains at the forefront of modern commerce models in the Pro Audio and conferencing spaces.
Serve as the primary driver and product owner for implementing new commerce capabilities across all functional domains.
Partner with the IT and Engineering teams to define requirements for the billing system, entitlement engine, customer portals, and integration points necessary to support new models.
Collaborate with Finance, Legal, and Business Process teams to establish operational processes and pricing/licensing policies.
Work closely with individual Hardware and Software Product Managers to ensure new business models are seamlessly integrated into their respective product roadmaps and lifecycle plans.
Partner with Sales, Marketing, and Channel teams to define the optimal go-to-market strategy, pricing structures, and sales enablement materials for new offerings.
Define the requirements for Customer Service and Customer Success teams to effectively onboard, support, and manage customers utilizing subscription or usage-based models.
Lead pilots, beta programs, and controlled launches, iterating quickly based on customer feedback and operational performance.
Requirements
Bachelor’s degree in Business, Computer Science, Engineering, or a related field
Minimum of 7+ years in Product Management, with significant experience (3+ years) specifically defining and launching SaaS, Subscription, or complex licensing/commerce models in a B2B or B2B2C context
Proven track record of leading major business model shifts, ideally within a company that has traditionally focused on hardware or perpetual licenses
Strong understanding of the technology required to support modern commerce (e.g., billing platforms, entitlement management, API integration, cloud services)
Exceptional ability to influence, align, and drive complex projects across diverse functional teams without direct reporting authority
Proficient in financial modeling, forecasting, and data-driven decision-making
Excellent verbal and written communication skills, with the ability to articulate a complex vision to technical teams and executive leadership alike.
Applicants for this position must be currently authorized to work in the United States on a full-time basis.