Thorough understanding of Mythics SaaS and OCI solutions
Act as the primary point of contact for clients, managing day-to-day interactions, understanding needs, evaluating solutions, and ensuring high-quality service throughout the project life cycle
Work with Technical Team Leads to ensure technical objectives are within scope, represented in the plan, and managed accordingly
Secure client sign-off on deliverables and documentation, either directly or in coordination with account management and team leads
Manage project budgets and profitability by accurately forecasting revenue, margins, bill rates, and utilization
Monitor and control scope and requirements throughout the project life cycle
Track and report on key project indicators including percent complete, schedule, budget burn, earned value, slippage, issues, risks, and opportunities
Maintain an accurate issues and risk log with mitigation plans
Track and report team hours and expenses weekly
Ensure timely and accurate invoicing, revenue recognition, and receivables monitoring
Communicate progress, risks, expectations, timelines, and milestones to clients and team members
Prepare and deliver status reports, including impact and risk assessments
Manage and coordinate urgent and complex issue resolution
Foster strong client relationships, identifying opportunities to enhance satisfaction and drive long-term partnership growth
Lead account and management meetings, providing insights on schedule, scope, and budget
Present quality, satisfaction, and success metrics during project review meetings with leadership
Collaborate with Sales, Operations, and Account Managers to ensure alignment on expectations, deliverables, dependencies, and risks
Support business development initiatives and proposals by leveraging knowledge of client missions, organizations, and objectives
Requirements
Bachelor’s degree in a related field and/or equivalent work experience
PMP certification
12+ years of experience in a project management position
5+ years of experience in managing IT projects
2+ years of consulting experience
Experience leading and mentoring an assigned team
Deep and thorough understanding of Mythics SaaS and OCI solutions
Experience with Agile project management practices such as Scrum and Kanban
Experience working with large government organizations for enterprise-level implementations
Experience working in a large or middle-tier systems integrator on a variety of IT projects
Advanced in Microsoft Office, with expertise in Excel, spreadsheets, databases, and data query tools
Strong understanding of revenue models, profit and loss (P&L) statements, and cost-to-completion projections
Knowledge of consulting pricing structures and billing practices
Critical thinker with a proactive approach to problem-solving and resolution
Ability to make sound, independent decisions aligned with business goals
Passionate about delivering exceptional customer experiences
Excellent written and verbal communication skills
Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders
Collaborative team player with a commitment to shared success
Highly detail-oriented with strong organizational skills
Ability to work in a matrixed environment
Proven ability to multitask and manage multiple projects in a fast-paced environment
Tech Stack
PMP
Benefits
Comprehensive Health, Dental, and Vision plans
Premier 401k retirement plan with corporate matching and a 529 college saving plan
Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
Legal Resources
Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
Employee referral program
Employee recognition, gift and reward program
Tuition reimbursement for continuing education
Remote or hybrid work options
Engaging company events such as team building activities, annual awards and kick-off parties
Health and wellness-focused activities
Relaxation Spaces
In-office gourmet coffee, tea, fresh fruit and healthy snacks
Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices