Assigned primarily to the Emergency Department as the first responder to violent and dangerous security incidents.
Responsible for directing the security response during violent incidents involving anyone other than a patient.
Primary liaison with law enforcement during critical incidents.
Assists with patrol functions across the campus; ensures the welfare and safety of personnel and patients; investigates critical incidents; provides security assistance and secures doors as needed.
Apprehends suspects in cases of conflict, escalation or unauthorized entry; conducts investigations and prepares reports.
Monitors situations and determines appropriate responses, utilizing critical thinking skills in emergencies and stressful situations.
Patrols facility buildings and grounds; observing for unauthorized persons, fires and unusual occurrences; reports emergencies immediately.
Utilizes verbal de-escalation techniques and advanced workplace violence mitigation skills in emergencies.
Completes reports of complaints, critical security incidents, and unusual activities, submitting all reports to security leadership by the end of shift.
Requirements
Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
Must possess strong knowledge and understanding of security as normally obtained by a minimum of three years of law enforcement or military experience or seven years of hospital security experience.
Requires successful completion of Banner Health’s Tactical Officer certification training upon hire.
Requires ability to demonstrate and successfully use all required competencies annually.
Must possess interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
Requires advanced critical thinking, monitoring skills and ability to quickly assess situations and determine appropriate response in escalated conflict, security and emergency situations.
Must be able to demonstrate the ability to perform physical requirements of the position.
Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role.
Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019.
If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered.
This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.
Employees must possess a Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at Banner Behavioral Health Hospital must sign a Criminal History Affidavit upon hire.
Benefits
Option to participate in health, financial, and security benefits.