Build trusted relationships within the assigned business unit/function and serve as the primary IT engagement point for that scope.
Stimulate, surface, and shape demand into decision-ready items (problem statement, outcomes, scope assumptions, dependencies, risks, benefit hypothesis).
Support prioritization readiness by clarifying tradeoffs and sequencing recommendations; escalate decisions through established governance.
Run a predictable communications cadence for the assigned scope (monthly/quarterly updates aligned to governance).
Own the portfolio narrative, communicate priorities, tradeoffs, progress, risks, and value outcomes in a way that enables timely decisions and stakeholder confidence.
Produce concise stakeholder-ready updates: what’s in flight, what’s next, what’s blocked, and decisions needed.
Ensure messages translate delivery status into business impact language; provide inputs to IT-level summaries / Quarterly Business Reviews (QBRs) as requested.
Partner with PMO and delivery leads to track progress, risks/issues, dependencies, and readiness for key initiatives within the scope.
Coordinate outcome and value reporting with initiative owners (adoption, benefits realized, stakeholder feedback).

BS / BA in applicable field (CS, Engineering, Supply Chain, Finance, etc.), or 7+ years related field experience.
Business Relationship Management Professional (BRMP®) or similar certification preferred.
5+ years of functional experience in the supported business function.
4+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives.
Strong experience with diverse business applications, especially SaaS-based and ERP systems and functionality.
Experience contributing to implementation of business solutions (e.g., ERP and related platforms) through requirements, process documentation, testing support, training/adoption support, and stabilization.
Experience partnering with internal governance teams (e.g., PMO, Architecture, Security, Data) as needed.

Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
Profit Sharing and 401(k) matching (after eligible criteria is met)
Paid Vacation, Sick Time, and Holidays
Employee Appreciation Events
Employee Assistance Programs

Business Relationship Manager

Key skills