Relationship Management: Multichannel customer service (phone, WhatsApp, email, and in-person) to listen to requests, resolve issues, and ensure client satisfaction.
Prospecting and Business Development: Identify sales opportunities with existing and prospective clients, assist with contract negotiation and adjustments, and participate in strategic meetings.
Operational and Technical Support: Support analysis of databases and mandatory documents (ANS requirements), actively engage in the implementation of plans at client companies, and resolve operational requests such as issuing membership/ID cards.
Field Presence: Conduct client visits, deliver presentations and on-site activities to present our products, clarify doubts, and convey confidence and transparency.

Education: Bachelor's degree in Business Administration, Marketing, Accounting, Statistics, or related fields.
Experience: Previous experience in the Supplementary Health sector (private health insurance).
Tools: Proficient in Microsoft Office.
Profile: Negotiation skills, proactive problem-solving, and ability to work both remotely and in the field.

Medical Coverage: Outpatient, hospital and maternity coverage for you and your legal dependents.
Dental Coverage: Company-subsidized dental plans covering basic procedures up to orthodontics and prosthetics.
Pharmacy Agreement: Access to discounted medications at partner pharmacies with payroll deduction and limits based on salary.
Wellhub (Gympass): Wellness platform providing access to gyms and health apps, extendable to up to 3 dependents.
Meal Card: Daily credit for meals for each business day worked.
Grocery Card: Monthly credit to assist with grocery purchases.
Private Pension: Company-sponsored private pension plan to help build financial reserves and future income.
Life Insurance: Coverage for death and disability, providing financial protection for you and your family.
PPR (Profit-Sharing Program): Annual reward based on the cooperative's collective performance targets.
Commuter Allowance: Transportation benefit available for commuting between home and work in on-site or hybrid arrangements.
Parking: Agreements with parking facilities near company locations.
Day Off: One day off granted after your birthday for you to enjoy as you wish.
Family Support: Childcare or nanny assistance for employees with children up to 16 months.
Benefits Club: Partnerships and discounts with educational institutions, language schools, and leisure providers.

Junior Relationship and Business Analyst

Key skills