Senior Parcel Analyst

Role Overview

• Manage analytical projects end-to-end, including intake, data assessment, solution design, analysis, and presentation of results.
• Analyze cost and service performance, identify opportunities, and self-prioritize initiatives to deliver actionable solutions.
• Transform and structure data from internal and external sources to ensure efficiency, stability, and reliability.
• Develop operational reports, forecasts, and dashboards for supply chain and parcel team needs.
• Collect, analyze, and publish parcel KPI data; provide visibility into programs and performance.
• Recommend process improvements and cost-saving initiatives.
• Maintain and evolve parcel
• and supply chain-specific dashboards.
• Provide cost and revenue insights to stakeholders, including financial performance and forecasts.
• Communicate professionally with carrier partners to support smooth operations and maintain the customer experience.
• Develop and manage relationships, programs, and processes to support evolving parcel operations.
• Monitor market trends, rates, and new carrier products/initiatives.
• Conduct audits of carriers, services, and vendor performance.
• Review parcel KPIs to maximize service, reduce costs, and identify optimization opportunities.
• Support peak holiday shipping operations as needed.
• Collaborate across departments to ensure coordination and alignment with strategic goals.
• Standardize best practices and recommend improvements to enhance the customer experience.
• Work autonomously, think creatively, and provide timely analytics and status updates to the Manager/Sr. Manager of Parcel.

Requirements

• Bachelor’s degree in Supply Chain, Data Science, Engineering, or related field.
• 4–6 years of professional experience in parcel or transportation analytics, with demonstrated growth in responsibility.
• Proven experience leveraging databases and dashboards to inform business decisions.
• Proficiency with at least one Business Intelligence tool (e.g., Omni, Tableau, Power BI, QlikSense).
• Advanced knowledge of Microsoft Excel and Office 365 applications.
• Ability to compile, analyze, and interpret large data sets.
• Experience with MS Power Automate preferred.
• Strong analytical and problem-solving skills, with attention to accuracy and detail.

Tech Stack

• Tableau

Benefits

• Health insurance
• 401(k) matching
• Flexible working hours
• Paid time off
• Remote work options