Distributed Computer Systems Analyst

Role Overview

• This position is responsible for coordinating the use, maintenance, and upgrading of personal computers, mobile devices, and networked multi-function copier/printer/scanner/fax devices within a multi-bureau area office.
• The incumbent will resolve or coordinate the resolution of equipment and software problems.
• The incumbent will assist area office management in the evaluation of software and hardware that may facilitate more efficient business operations.
• This position performs the installation, configuration, administration, and maintenance of hardware and software for the area office personal computers and LAN components.
• The incumbent will participate in professional development activities, dependent upon existing budget opportunities.

Requirements

• One year of experience troubleshooting PCs, printers, and network connectivity issues.
• One year of experience troubleshooting mobile devices.
• One year of experience troubleshooting VPN connectivity issues.
• One year of experience with Microsoft Windows 10/11.
• One year of experience with Microsoft Office 2016/365.

Benefits

• Health insurance (i.e., individual and family coverage) to eligible employees
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• State of Florida retirement options, including employer contributions
• Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
• Ability to earn up to 104 hours of sick leave annually
• Nine paid holidays and 1 personal holiday each year
• Opportunities for career advancement
• Tuition waivers (accepted by major Florida Colleges/universities)
• Student loan forgiveness opportunities (eligibility required)
• Training opportunities
• Flexible Spending Accounts
• Shared Savings Program for select medical services
• Lower copays for prescription drugs
• Health and Wellness discounts