Retail Sales Associate

Role Overview

• Providing excellent service to all customers through direct salesmanship, and prompt and courteous service
• Completing each transaction in a quick and efficient manner, minimizing delays to the customer
• Developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers
• Administers all point of sale opening and closing procedures in accordance with corporate policy
• Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
• Ensures that all customers receive receipts on all purchases
• Communicates all merchandise needs or issues to appropriate supervisors
• Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties
• Participates in physical inventory counts as required.

Requirements

• Customer service and cash handling experience preferred
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Requires the ability to lift and/or move up to 40 lbs
• Requires the ability to bend, twist, and stand to perform normal job functions
• Experience in retail merchandise sales preferred.