Assisting the Supervisor in Process/Peer Coaching, conduct one on one with Coordinator and below, identifying/implementing process training within the Workstreams.
Support supervisor with managing specific process, ensure alignment, reporting and communication including appropriate workload allocation for productivity and full capacity utilization, execution of appropriate backup systems.
Prepare and issue customer invoices, credit notes, and adjustments.
Prepare AR aging reports, collections reports, and other performance metrics.
Work with Sales, Customer Service, Operations, and Finance to resolve billing issues.

Minimum 3 years’ experience in a Finance or Accounting role within a large, complex corporate or shared services environment
Experience in Accounts Payable and/or Accounts Receivable operations within a multinational organization
Strong understanding of core accounting principles, internal controls, and compliance requirements
Proficient in ERP platforms and finance/business systems, with advanced Microsoft Excel capability
At least 1 year of experience in coaching, mentoring, or knowledge sharing, supporting capability uplift within teams
Strong stakeholder engagement and communication skills, with the ability to resolve issues effectively
Must be fluent in business and conversational English, both written and verbal.
Amenable to night-shift work to support global operations.

Accounts Receivable Officer

Key skills