Over a 6-month program, you will train together with other prospective Customer Service Representatives (m/f/d) to ensure safety, cleanliness, passenger information and approachability on board trains
Theoretical modules covering the basics of local public transport (ÖPNV) & regional passenger rail (SPNV), railway operations, technical systems, fares and much more
Practical on-board training in our trains following the theoretical instruction

You are of legal age, currently not employed, and looking for a position with prospects
Career changers from hospitality, hotel services, retail or similar backgrounds are welcome
Your German is at least good (B2 level or higher)
You are comfortable with shift work, including weekends and public holidays

€3,166 base salary according to the collective agreement plus allowances, in addition to an annual special payment and company pension scheme
27 days of annual leave, with the option to choose 33 or 39 days instead of full pay — with longer company tenure this can increase up to 42 days
Excellent opportunities for advancement within eurobahn, for example to team leader, dispatcher or administrative roles
Additional benefits such as bike leasing, corporate discounts and a givve card

Customer Service Representative

About this role