Engineer - Platform Integrity

Role Overview

• Perform end-to-end patch management for Windows and Linux servers using BigFix.
• Plan, test, and deploy monthly, quarterly, and emergency security patches, hotfixes and emergency (zero-day) patch cycles.
• Execute operating system upgrades for Windows Server and Linux distributions, including in-place and version upgrades.
• Working knowledge of PowerShell and Bash scripting for automation and validation.
• Create, manage, and maintain BigFix fixlets, baselines, actions, and deployment schedules.
• Monitor patch deployments, analyze failures, and perform remediation to achieve required patch compliance levels.
• Support vulnerability remediation aligned with security advisories (CVEs).
• Coordinate with application teams, security teams, business teams and respective teams to align patching and upgrades with maintenance windows and change management processes.
• Hands-on experience with patch management tools including SCCM, Linux native tools (YUM/DNF/APT), and cloud-native services such as AWS Systems Manager and OCI OS Management Service (OSMS).
• Maintain detailed documentation, including patching procedures, upgrade runbooks, rollback plans, and standard operating procedures (SOPs).
• Ensure adherence to organizational security policies, SLAs, and regulatory requirements.
• Ensure post-patch system and application stability with effective troubleshooting and communication skills.
• Prepare and deliver patch compliance dashboard and management reports.
• Follow ITIL-based change, incident, and problem management processes.
• Support audits and compliance requirements (ISO, SOC, etc.).

Requirements

• 3 to 5 years of experience in OS patching and system administration across Windows and Linux platforms.
• Experience working in an agile team environment.
• Strong hands-on experience with BigFix for patch management.
• Experience patching Windows Server (2012, 2016, 2019, 2022,2025).
• Experience patching Linux systems (RHEL, CentOS, Ubuntu, SUSE).
• Proven competency in Windows and Linux OS upgrades, including planning, execution, and rollback.
• Understanding of security vulnerabilities (CVEs) and compliance standards.
• Experience with JIRA and Service Now ticketing system for incident management, change control and task management.
• Demonstrated ability to analyze and interpret complex problems or processes, identify and understand requirements, and develop alternate solutions.
• Experience in handling critical incidents and working with the stakeholders in addressing the issues.
• Excellent communications skills and the ability to effectively communicate findings both written and orally using both technical and non-technical terms.

Tech Stack

• AWS
• Cloud
• Linux

Benefits

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.