Charleston, West Virginia, United States of America
Full Time
4 hours ago
No H1B
Key skills
LeadershipRisk ManagementCommunication
About this role
Role Overview
Lead and oversee investigations into internal and external theft, fraud, and other criminal activities
Collaborate with store teams, law enforcement, and legal departments to ensure proper resolution of theft cases
Utilize investigative tools and techniques, such as CCTV, exception reporting systems, and interviews, to identify and resolve theft-related incidents
Maintain detailed documentation of all investigations, ensuring compliance with company policies and legal requirements
Provide training and guidance to store teams on theft prevention strategies and awareness
Conduct regular safety audits and risk assessments across locations in the region to identify potential hazards and ensure compliance with safety and operational standards
Partner with store leadership and operations teams to implement corrective actions to mitigate risks and improve safety
Ensure compliance with OSHA regulations and company safety policies, promoting a culture of safety awareness
Investigate workplace accidents and incidents to determine root causes and recommend preventative measures
Identify vulnerabilities in operational processes and recommend improvements to reduce risk and shrink
Monitor compliance with cash handling, inventory control, and other operational standards
Provide actionable insights and reports to senior leadership on audit findings and trends
Build strong relationships with law enforcement, external vendors, and other stakeholders to enhance asset protection efforts
Analyze shrink data, theft trends, and safety metrics to identify patterns and develop targeted action plans
Prepare and present reports on asset protection performance, investigations, and safety compliance to senior leadership
Requirements
Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred)
Minimum of 5-7 years of experience in asset protection, loss prevention, or a related field, with at least 2-3 years in a multi-unit or regional leadership role
Proven track record of conducting successful theft investigations and implementing safety programs
Strong knowledge of investigative techniques, theft prevention strategies, and risk management practices
Excellent leadership and team-building skills, with the ability to influence and motivate diverse teams
Exceptional analytical skills, with the ability to interpret data and develop actionable plans
Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
Proficiency in Microsoft Office Suite and familiarity with asset protection tools and systems (e.g., CCTV, exception reporting software)
Benefits
Travel may include nights and occasional weekends based on operational needs
ability to work flexible hours, including evenings and weekends, as needed