Perform system administration activities, which includes coordinating and managing the post-go live configuration of Solventum applications and interfaces, analyzing workflows while complying policies, procedures and constraints of assigned clients.
Perform escalated analysis, troubleshooting, testing, and issue resolution in support of multiple clients for supported applications.
Monitoring of the network, servers, cloud and applications to ensure full availability and optimum performance daily.
Utilize software tools and logs to monitor network and system health
Assure technical support problem resolution related to 3M applications and infrastructure through cooperative relationship the 3M support and Managed Cloud Services teams.
Perform system maintenance tasks including application and operating system updates etc.
Willingness to be on-call
Requirements
Bachelor’s Degree or higher from an accredited university OR High School Diploma/GED or higher from an accredited institution and a minimum of 9 years’ experience in web-based application implementation or support, cloud computing and/or network engineering in lieu of the bachelor’s degree education requirement
Minimum of eight (6) years’ experience in troubleshooting and configuring software applications and interfaces and web services.
Familiarity with Windows Server Administration
Experience in implementing or supporting 360 Encompass System, including HealthShare and HL7 interfaces.
Knowledge of Cloud AWS technologies and concepts such as Lambda, s3, IAM, VPC, SSM, AMIs, EC2, RDS, EBS
Knowledge of and experience with monitoring applications, servers, and/or networks
AWS SysOps Administrator or Cloud Practitioner Certification or similar work experience