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Order Management Specialist, Inside Sales – Italy, Greece at KNIPEX | JobVerse
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Order Management Specialist, Inside Sales – Italy, Greece
KNIPEX
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Order Management Specialist, Inside Sales – Italy, Greece
Germany
Full Time
1 hour ago
No H1B
Apply Now
Key skills
Cloud
ERP
Clerk
Salesforce
CRM
SAP
Communication
Collaboration
Sales
About this role
Role Overview
Preparing and tracking international quotations and orders
Processing complaints and returns
Handling shipping arrangements for goods shipments, samples and catalogs to EU and non-EU countries
Order-related communication with customers and sales representatives in Italian and English
Reviewing and processing payment discrepancies and dunning notices
Supporting the International Sales team and participating in project work
Requirements
Completed commercial vocational training, e.g., as an industrial clerk, wholesale and foreign trade clerk, or equivalent
Business-fluent Italian and good written and spoken English required
Several years of experience in international inside sales with knowledge of international shipping and export required
Initial experience with an ERP system (e.g., SAP) and a CRM system (e.g., Salesforce Service Cloud) is an advantage
Reliability, willingness to learn, and strong communication skills
Tech Stack
Cloud
ERP
Benefits
Permanent employment contract
Digital application process
Cross-departmental collaboration
Support for the International Sales team
Apply Now
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