Design end-to-end customer journeys for our customer portal (e.g., contract management, consumption overview, retrieval of correspondence, etc.)
Create wireframes, interaction flows, and high-fidelity UI designs for web and mobile
Ensure a consistent experience across all channels while respecting platform-specific design guidelines
Contribute to and evolve a design system in close collaboration with frontend developers
Work closely with cross-functional teams in an agile environment
Validate designs using data-driven methods, e.g., user feedback and usability testing
Ensure usability, accessibility, and visual quality across all key journeys
Use AI-based tools to automate and accelerate parts of the design process

Several years of experience as a UX/UI Designer or Product Designer working on digital products
AI-native mindset: you are proficient with agent-driven workflows and use AI tools to automate creative/design tasks
Strong portfolio demonstrating end-to-end UX thinking and polished UI designs
Experience designing complex customer experiences in authenticated areas (dashboards, self-service portals)
Solid understanding of responsive design, mobile UX patterns, and basic accessibility principles
Hands-on experience with modern design tools (e.g., Figma)
Strong collaboration and communication skills, and a pragmatic, product-focused approach
Confident communication in German and English

Senior Product UX/UI Designer

Key skills