Monitor all incoming logistics requests, assign ownership, and follow up relentlessly to ensure the team completes "to-dos" on time.
Drive and manage high-level business initiatives at the directive of the VP of Operations and COO.
Track progress on long-term goals and ensure departmental tasks align with broader company KPIs.
Identify bottlenecks in processes and proactively suggest solutions to leadership.

Bachelor’s degree in Business Administration, Operations Management, or a related field preferred; equivalent work experience will also be considered.
2–3+ years of management experience, logistics, or project management is ideal; promo experience is not necessary.
Strong verbal, written, and English communication skills.
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Basic Excel skills are required; knowledge of pivot tables or intermediate skills will be helpful.
Able to take a vision from the COO and break it down into actionable steps for the team.
Comfortable holding team members (and leadership) accountable to deadlines.
Proficiency in managing complex workflows and multi-phase initiatives.
Able to identify issues/bottlenecks and help implement resolutions.

Operations Project Manager

Key skills