Conduct audits of property files to identify trends, patterns, or anomalies in the claims handling process
Communicate and interact with a variety of individuals including insureds and claimants.
Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
Produce clear, concise audit write-ups that summarize findings and actionable recommendations for claim handling.
Control expenses for areas of responsibility.
Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability.
Coordinate with internal and external departments as required.

Bachelor’s or equivalent combination of education and experience.
7-9 years of claims handling experience.
Advanced understanding of vehicle repair procedures and issues or building repair procedures and issues or third-party liability issues.
Moderate computer and line of business technical software skills required.
Moderate knowledge of fault assessment and subrogation principles required.
Moderate leadership competencies are necessary.
Advanced organization and planning recognition skills required.
Advanced oral and written communication skills required.
Advanced interpersonal skills required.
Valid Driver's License, acceptable Department of Motor Vehicles record, and minimum liability insurance issued by state is required.

Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)

Claims Property Adjuster – Quality Assurance

Key skills