Collaborate with partners to expand and retain business and commercial clients.
Maintain and manage cash management services, including project completion and tracking.
Prepare, deliver, and review agreements.
Conduct research to support ongoing client needs.
Generate cross-sell leads and participate in regular bank initiatives.
Partner with internal stakeholders to address complex client needs.
Set clear objectives, define priorities, and manage time effectively.
Adheres to and supports Key’s compliance culture.

Bachelor's Degree or equivalent experience (required)
3+ years of cash management experience (required)
3+ years of Commercial Banking experience (preferred)
Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) (preferred)
Expertise in treasury/ cash management products and services.
Strong verbal and written communication for client engagement.
Comfortable presenting to clients and internal stakeholders.
Skilled in Microsoft Office in Word, Excel, and PowerPoint for business tasks.

Senior Client Manager, Middle Market

Key skills