Grow revenue and margin by converting inbound inquiries, proactively developing leads, and driving repeat, cross-sell, and up-sell opportunities using disciplined sales practices.
Deliver an excellent customer experience by executing the Cummins Sales Process, resolving inquiries promptly, and strengthening relationships that generate loyalty and future sales.
Increase sales pipeline quality by creating, qualifying, and routing strong leads to sales representatives, improving sales cycle efficiency and close rates.
Support high‑quality sales operations through accurate quoting/RFP support, account setup, CRM updates, and maintenance of precise forecasting and reporting.
Enhance customer and internal responsiveness by handling complex escalations, researching issues thoroughly, and identifying recurring problems to recommend process or service improvements.
Drive consistency and compliance by ensuring correct use of sales systems, tools, and processes across the Inside Sales function and recommending enhancements where needed.
Strengthen team capability and alignment by mentoring Inside Sales staff, coordinating communications across functions, and ensuring activities are prioritized to maintain service continuity.
Optimize customer fulfillment by partnering with internal teams to balance inventory, service, and delivery capabilities with customer expectations, ensuring reliable execution throughout the sales cycle.

University or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
Prior experience required. Experience as a quote analyst or another sales support function desirable.
Limited travel may be required.
Experience with customer relationship management software desirable.
Experience with other software-based sales and business tools desirable.

Senior Inside Sales Representative – Territory Sales

Key skills