Site Reliability Engineer – Product Area Focus

Role Overview

• Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products.
• Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers.
• Work closely with multiple teams to optimize the operations of their microservices
• and improve the lives of the engineers within your product area engineering teams.

Requirements

• Cloud native application development experience leveraging best practices and design patterns
• Strong debugging and trouble-shooting skills across the entire technology stack
• Understanding of AWS Networking, Compute, Storage, and managed services.
• Understanding of modern CI/CD tooling like Kubernetes, Terraform, Ansible & Jenkins
• Versed in Infrastructure as Code practices using technologies like Terraform or Cloud Formation
• Experience with Linux systems and at home on the command line
• Willingness to learn and use Sumo Logic products for solving reliability and security issues
• Bachelor’s or Master's Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline
• 0-1 years of industry experience.

Tech Stack

• Ansible
• AWS
• Cloud
• Jenkins
• Kubernetes
• Linux
• Microservices
• Terraform

Benefits

• Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity
• and help for realizing those opportunities.
• Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap.
• Participate in defining, evolving, and managing SLOs for several teams within your product area.
• Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components.
• Complete projects to optimize and tune on-call experience for your engineering teams.
• Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly.
• Work closely with the developer infrastructure teams to expedite development infrastructure adoption of tools to advance your reliability roadmap by identifying needs for your supported engineering teams, and contributing back features and bug fixes when needed.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Drive root cause identification and issue resolution with the teams.
• Work inside of a fast-paced iterative environment.